Frequently Asked Questions

Below you can find the most frequently asked questions we encounter, along with our file specifications for using our YUDU Publisher platform and our privacy policy. If you'd like more in-depth technical help, refer to our dedicated Help Site.

App-delivery FAQ

1) What do I need to get started?

You will need to complete a simple form and supply us with some key assets (images, copy, etc). Once we have built your container app, you can start creating digital publications to be included within it which will require a PDF and any multimedia assets you want on your pages such as videos, images for slideshows or interactive overlays.

2) How long will it take to get me on the app stores?

Building and branding the foundation of your container app generally takes a few days. Total development time however, can vary depending upon other potential custom development and design you've indicated you need in the consultation process.

Alongside this, review times may vary by app. On average, 50% of apps are reviewed in 24 hours and over 90% are reviewed in 48 hours. If your submission is incomplete, review times may be further delayed or your app may be rejected (review times source: Google Play's approval process is significantly quicker.

3) Do you provide native applications or some other kind?

YUDU applications are native to iOS, Android and Windows. This means that while maintaining a uniform look, feel and level of functionality, the apps are built specifically for each of the major mobile operating systems, as well as Windows for tablets, laptops and desktop PC.

The reason for this is based primarily on performance. Native applications simply outperform "cross-platform" equivalents such as Adobe AIR: meaning they are faster and more responsive.

4) Will I have to share the app with others?

The apps that we build for you are entirely your own and you will not be sharing any in-app promotional/shelf space with any competitors. You will probably choose to include several of your titles within a single app, which creates your own library.

5) Can I proofread my publications before they go live?

Yes. You can generate as many previews as are necessary to proofread your publications before they appear in your app. Simply log onto the proofing app and test it out. If you are producing digital publications for your clients, you may wish to have your own branded proofing app so that you can offer the same service to them.

6) Can I add interactivity to my publication?

With our Dynamic Layers feature you are able to overlay interactive content built in HTML, JavaScript or CSS directly onto pages, either to be downloaded with the publication or streamed via the internet.

7) Can I control who can access my app?

Certainly. All YUDU applications can be protected via a username and password facility, allowing you to produce a ‘closed-access’ application.

Furthermore, each login has a pre-determined number of devices it can access, so you can rest assured your content is safe with YUDU.

8) How secure is my app?

Applications are a very secure method of providing digital content to your readership through subscription and offer several layers of protection, from the store that it is hosted on, to the fact that the content cannot be ripped/removed from your publications.

This can be further restricted by a closed-access app controlled via a username and password should you have sensitive information.

9) Can I get stats and user data from the app?

Yes you can. YUDU provides statistics for each publication published in the app. The download information of each application can be accessed through the relevant aggregator store (iTunes, Google Play, etc.).

Beyond this, YUDU provide an internal analytics system within the YUDU Publisher platform, as well as providing Google Analytics integration for users who require it.