YUDU Sentinel Logo
A Crisis Management Platform for Improving Organisational Resilience

Emergency mass notification and business continuity software

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Why YUDU Sentinel?


Sentinel is a crisis communications platform to accelerate and improve your crisis response. Dynamic, digital tools allow you to send mass notification alerts, share documents, communicate via chat channels and attend instant conference calls.

Developed as a mobile-first solution, Sentinel is accessible anywhere, any time. Administrators have eyes-on access, with all data secured for post-incident review.

Sentinel is hosted on a single-tenant, secure cloud server to protect against cyber-attacks and server loss. The Sentinel crisis console is protected by two-factor authentication adding an extra layer of protection.

A white-label version of the Sentinel app is available, allowing clients to add their own name and branding.

Sentinel is used extensively in the financial, legal, entertainment and engineering sectors.


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Sentinel: The Key Features


Mass Alerting

Mass Alerting Icon

Send mass notification alerts to groups or individuals

Document Centre

Client Logos

Share vital crisis management documents with your team

Contacts Directory

Contacts Directory Icon

GDPR compliant contact directory that syncs with your HR database

Chat Channels

Chat Channels Icon

Communicate and collaborate with your team using instant messages


Fully Audited

Audit Icon

All comms logged for post-crisis analysis and learning

Teleconferencing

Teleconferencing Icon

Set up an instant conference call with your crisis team

Hotline

Sentinel Hotline Icon

Create voice message updates for all your audiences

Action Cards

Action Cards Icon

Checklists to help your team take the right decisions

Read the Latest Yudu Blog Posts


What chat channel should you use in a crisis?


Choosing Channels for Crisis Comms - Blog Banner

In my experience one of the best ways to learn about crisis management, is by looking at mistakes...Read More

Covid-19: Spike or 2nd wave, can history help model a response?


Covid-19: Spike or 2nd wave - Blog Banner

With lockdown restrictions easing, there’s inevitably talk about a spike in cases or a second wave...Read More

Should I use WhatsApp for work communications?


Don't Use WhatsApp for Work - Blog Banner

Our jokey flowchart hopefully makes the point that while WhatsApp is a fantastic app for chatting with friends...Read More

Visit the Yudu Blog



Mass Alerting


  • Send emergency mass notification alerts to groups or individuals.
  • Messages sent via, SMS, email or chat channels in less than 60 seconds.
  • Create template messages to ensure alerts are approved by senior leadership.
  • Custom alert sounds are used for urgent messages, so they're not confused with every-day notifications.
  • Two-way crisis communication checks everyone is safe.
  • Recipients can respond to yes/no questions ('Have you left the building?') and the answers are displayed in real-time on the Sentinel dashboard.

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Sentinel Mass Alerting Functionality
Sentinel Document Centre

Document Centre


  • Share business continuity plans and other vital crisis management documents with your team.
  • Documents can be accessed on any device even when offline.
  • You choose which documents to share with which groups, meaning everyone has the materials they need.
  • Advanced document annotation allows you to extract relevant pages, highlight sections and make notes before sharing with staff.

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Contacts Directory


  • A GDPR-compliant, ring-fenced directory for all your organisation’s contacts.
  • Have all your team contact details in one place.
  • The directory syncs with your HR database.
  • Internal and external contacts can be grouped in whatever form works best for your organisation.
  • The Contacts Directory is quick to set up and easy to keep up to date.
  • Staff are prompted to verify their profile, check their contact details are correct, and have the option to make their profile private from others in the directory.

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Sentinel Contacts Directory
Sentinel Instant Chat Channels

Chat Channels

  • YUDU developed Chat Channels to give people a fast, intuitive way to work as a team during an emergency.
  • Communicate with instant messages and collaborate by sharing files, photos and documents.
  • Chat channels are secure and GDPR compliant.
  • Corporate control over who administrates group chats, who is present who joins and who leaves a group.
  • Full corporate oversight of all messages and files shared.
  • Staff are automatically removed from groups when they are removed from your HR database.

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Fully Audited & GDPR Compliant


When Sentinel is in use, every action and communication is saved in real time for post-incident analysis and learning.

The problem

  • Once an emergency is over there needs to be a post-crisis review.
  • An action plan must be drafted with plans and protocols updated.
  • During any incident it's important to log incoming information and to note when actions and decisions are taken and by whom.
  • In the heat of a crisis this information is sometimes never recorded or becomes misplaced.

The solution

  • Every detail of Sentinel usage is recorded, and a downloadable audit log available.
  • It is impossible to delete messages or other shared content.
  • Making it a superb resource for those tasked with implementing the post crisis report.


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Sentinel Auditing and Compliance
Secure Instant Teleconferencing

Secure Instant Teleconferencing


  • Set up an instant conference call with your crisis team using a secure invitation-only conference call.
  • No PINs or dial-in numbers.
  • Your chosen contacts are sent an invitation and dialled in as soon as you start the call.
  • The call can be recorded and downloaded, along with an attendee list, for auditing purposes.

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Hotline


  • Create voice message updates for all your audiences.
  • Make the most up to date information immediately available during an incident.

Here's how Hotline works

  • Type your message into the dashboard and the keystrokes are converted into a seamless voice message.
  • Your update instantly becomes available to everyone you need to reach as soon as they call your individual Hotline number.
  • Using the latest AI powered technology, Hotline allows text-to-speech conversion in up to 22 different languages, saving time in recording and updating messages in foreign language versions.
  • Hotline has voicemail that's integrated with a sophisticated message management system.
  • It has a notes section where admin can record who messages were passed to and what action was taken.
  • Hotline can be operated and updated remotely.
  • Hotline can handle thousands of calls, so staff and switchboards are never overloaded.

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Secure Hotline
Secure Action Cards

Action Cards


  • In a crisis staff can forget training and protocols.
  • Bespoke scenario-based checklists help your team take the right decisions.
  • These cards are created in consultation with you, so that advice is specific to your organisation and premises.

Counter Terrorism Action Cards

  • We work with former senior police officer Chris Phillips to create counter terrorism advice.
  • Simply tap the scenario, such as 'Active shooter' or 'Suspicious package' to reveal the correct steps to take.

Mental Health Action Cards

  • Clinical psychologists at KRTS are trauma counselling experts.
  • They have developed an online course to help people recover from trauma.
  • The course, which contains video content, can be included in Sentinel's Document Centre.
  • It's there should your people experience a terror attack, workplace violence or bereavement.
  • The content is accessed anonymously through the app and can help friends, family and colleagues learn how to support those experiencing trauma.

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Got a question? Enquire
Client Logos
Client Logos
Client Logos
Chris Phillips

“The one thing that always goes awry during a crisis is communication with your staff and customers. Imagine having a system that not only allows you to tell them what needs to happen, but also allows them to reply. A system that puts all your business continuity plans at your fingertips. Well, I think you’ve found it.”

- Chris Phillips, GCGI, FSyl, Former Head of the National Counter Terrorism Security Office.



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HM Government G-Cloud Supplier
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BCI Gold Partner
CIR 2020 Awards - Shortlisted
Computing Digital Technology Leaders Awards 2019
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CIR Business Continuity Awards 2019

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