Frequently Asked Questions

You're sure to have a few questions about our product so we created this quick list of FAQs to help. Got a question that's not here? Contact us and we'll provide an answer... right away!

What do I need to get started?
How long will it take to get me on the App Store?
Will I have to share the app with other titles?
Can I proof read my editions before they appear in my app?
Can I add interactivity to my pages?
Are the apps compatible with the Apple Newsstand?
What about other devices?
Can I get stats and user data from the app?
Will my YUDU digital edition work on the iPad?

What do I need to get started?

In order for us to start building your app you will need to complete a simple App Brief and supply us with some key assets (background images, copy, etc.) Once we have built your container you can start creating the digital editions to be included within, which will require a PDF and any multimedia assets you want on your pages such as videos, images for slideshows or interactive overlays.

How long will it take to get me on the App Store?

Building your app may only take 2 or 3 days, plus any additional time involved in your approval and amends. Once the app has been submitted to the App Store. Apple have stated that most apps are approved within 21 days, Most of our apps take approximately 10 days to be approved, but we cannot guarantee this.

Will I have to share the app with other titles?

The apps that we build for you are entirely your own and you will not be sharing any in-app promotional/shelf space with any competitors. You may choose to include several of your titles within a single app; however we do recommend that for maximum visibility you brand an app to one particular title.

Can I proofread my editions before they appear in my app?

Yes, with the YUDU Proofing app you are able to generate as many previews as necessary to proof read your editions before they appear in your app.

Can I add interactivity to my pages?

Yes, you can. With our Dynamic Layers feature you are able to overlay interactive content built in HTML, Javascript or CSS directly onto pages, either to be downloaded with the edition or streamed in via the Internet.

Are the apps compatible with the Apple Newsstand?

Yes, they will be. We are currently in the process of building integration with the forthcoming Apple Newsstand which will give magazines and newspapers increased visibility within the App Store. Newsstand is expected to launch in October with iOS5.

What about other devices?

At the moment our apps are compatible with the iPad, iPhone and iPod Touch. However, we are currently working on a solution to supply apps to the other major platforms and devices. We will update the website as soon as we have a release date.

Will my YUDU digital edition work on the iPad?

Unfortunately the iPad doesn’t run Flash, which our digital editions are built in. However, publishing through an app has substantial benefits to tablet browser reading, including increased revenue generation and marketing opportunities.

Can I get stats and user data from the app?

Yes, both stats and user data are available through our apps, but they must be opted into by the user as per Apple’s terms and conditions. When the app first launches, the reader will be asked if they’ll allow tracking of their usage of the app. Additionally, publishers have the option of including a data capture screen with fields of their own choosing which users have the option of filling in and submitting.