Sentinel: Crisis Management Software

 

YUDU Sentinel is a crisis communications platform that can help keep employees safe and ensure your business is resilient whether you're facing a cyber-breach or terror attack.

 

What makes Sentinel unique?

Sentinel is a unique crisis communications platform that combines the latest mass-notification functionality (SMS, e-mail, app and voice) alongside an industry-leading document management system that allows to have a two-way communication channel with employees while also providing relevant people with critical documentation in the event of a crisis. 

Sentinel eliminates the need for calling trees and the nature of the platform means that incidents can be managed from any location.

It is an entirely independent communications channel available in the event normal channels are out of action due to cyber attack, fire, power outage or terrorist attack.

Accreditation

Bci Partner Gold (2)

Bci Partner Gold (2)

Benefits & Functionality

Document

World-class document management - For plans & instructions

A document management module that allows administrators to distribute online and offline documentation to individuals and to groups . Document groups can be created before or as a crisis develops. Users can add notes and notations which sync across devices and always have the most up to date version.

Email

2-way SMS, e-Mail, in-app & voice messaging

Sentinel's two-way communication channel allows you to query staff in the event of a crisis and see the responses instantly in the dashboard. Keeping people informed throughout a crisis is essential and easy with Sentinel. Solutions are provided for smartphones, blackberry and standard phones. We can guarantee delivery of your mass-SMS in less than 60 seconds.

Employees

Employee directory

A directory seated within the app allows users to call up a complete list of all employees, along with their relevant details, including contact details. This most useful feature allows this app to be used as part of everyday operations but in a crisis the app has all the numbers people need to call. Both internally and with key support providers.

Comms -channel

An independent comms channel

Sentinel is a an independent communications and document management system that will operate even if all your servers and communication channels have been taken offline.

Simple pricing, industry-leading support

Sentinel pricing has 2 components: set-up and running costs. Set-up includes the building of the apps for iOS, Android and Windows to your branding, as well as introductory training. Running costs is a per capita/monthly rate.

Support runs for 17 hours per day employing live Zendesk agents based in the UK and US alongside telephone support from an expert. Systems go live between 4 and 6 weeks from placing your order.

Insurance: Underwriters will consider the installation of Sentinel as a risk reduction action that will reflect in lower premiums.

Find out more information about Sentinel

 

Free Trial 5 View Sentinel Brochure 

What is Sentinel?

• An independent two-way communication system with multicasting functionality, ensuring messages or questions requiring a response always reach the relevant parties. 

• A class-leading document management system to publish important content to relevant persons or departments in your organization, accessible online and off. 

• An user directory that sits within the back-end database and app, that can function as part of your HR database. 

User Directory

• Provide all users, or certain users of the app with a complete directory of users within the app, to act as an address book directory or simply to use in the event of incidents. 

• Gives incident managers quick access to relevant contact details of anybody in a HR database during an unfolding crisis. 

• Allow employees to use an easily accessible company address book through the app, giving it utility even outside of crisis situations. 

Document management

• Provide an on-device library of all documentation and procedures, accessible without the need for an internet or phone connection.

• Assign particular user-groups access to particular documents, and gate their access to others. For example, ensure only your IT department has access to IT documentation.

• Convert documents to PhoneView, ensuring that even lengthy documentation can be easily read when on a smartphone

User-groups

• Organize relevant people within your database into specific broadcasting user groups, ensuring that the right type of message reaches the right kind of people in a flash.

• Publish documents for specific groups, ensuring they are not visible by others. 

• For example, make sure that you can broadcast directly to your IT department in the event of a major server outage, air-gapping other employees from the messages.

Looking after people

• Use the multicasting (SMS, e-Mail, in-app, voice) system to prompt staff to report their status at the click of a button and alert incident managers if they are in danger.

Ask employees questions, either in a crisis situation for incident management purposes or to gauge opinion of company policy on certain matters.

• All response data is displayed on a live dashboard, instantly highlighting any areas of concern to prioritize, helping to meet your duty of care as employer while reducing insurance premiums. 

Security

• Based on core security practices, ISO 27001-27002, provide control structures for Physical Security, Emergency Planning, Investigations, Information Protection, Education and Risk Analysis.

• No single point of failure with fully redundant, in-sync filestores (for all uploaded/processed files), in addition to backups created nightly. 

• Sits indepedent of your traditional communication channels and social-media.